TERMS & CONDITIONS
Legal Information
camoinnovations.com is registered as Camo Creations Ltd., registered in England and Wales under company number 12767868.
When shopping with us online, these terms and conditions are crucial. They outline the expectations between us and provide essential information. If you require further assistance, please contact our customer services.
Your Requirements:
To make purchases through our platform, you agree to:
- Be at least 18 years old.
- Possess a credit or debit card that we accept (see bottom of page for details of current payment providers).
- Be authorized to use the credit or debit card (i.e., it is in your name or you have permission to use it).
Order Placement:
For your initial order, we recommend delivering to your billing address to maximize acceptance chances.
Upon placing an order, you will receive an acknowledgment email confirming receipt. In case you don’t receive this email, please check your junk folder.
We only confirm your order once payment is approved and the payment card is debited, forming the contract based on these terms.
Cancellation may be possible within a brief period after ordering, depending on your chosen delivery method (details in the acknowledgment email). Changes to orders aren’t permitted. To modify, cancel and reorder, please follow the specified process.
All orders are subject to availability and confirmation of the order price. If an issue arises, we will contact you. On rare occasions, we may need to refuse, cancel an order, or freeze an account due to suspected irregularities. Contact Customer Services if you believe an error has occurred.
Pricing and Product Descriptions:
Occasionally, errors may occur in product pricing or descriptions due to the dynamic nature of our operations. Should such an error affect your ordered goods, we’ll promptly notify you, offering the option to confirm the order at the correct price or cancel it.
Additional delivery charges may apply depending on VAT, the order value, delivery option, or address.
Delivery:
Various delivery options with estimated times and dates will be presented before finalizing your order. While we strive to meet delivery times, unforeseen delays might occur due to external factors. We’ll provide updates and tracking details for your parcel’s progress.
Refer to our Shipping Policy page for further details.
Returns and Refunds:
Please review our returns and refunds policy here.
Proof of postage is recommended (available free at the Post Office and return centers). All returned items should be in their original condition and packaging, including tags. Damaged, worn, or unsuitable returns may not qualify for a refund and may incur additional delivery costs.
Discount Codes:
Periodically, we may issue discount codes through promotions. Please note:
Each code has specific terms outlined during issuance (e.g., eligible products, single/multiple use, validity). We reserve the right to cancel orders due to unintentional code errors. Any interference affecting the code’s fair operation, such as fraud or technical errors, might result in cancellation, modification, or suspension.
Gift Vouchers:
Ensure the correct email address when purchasing a camoinnovations.com online voucher to avoid misdirection. If wrongly sent, resolving the issue might be challenging. Check spam folders if acknowledgment is missing.
Your Information:
Our Privacy Policy governs your information use. Keep your details updated in My Account for optimal service and adjust marketing preferences accordingly.
Intellectual Property, Software, and Content:
camoinnovations.com owns or has permission to use intellectual property rights on our website. These rights are protected worldwide. Content can be stored, printed, and displayed for personal use only. Commercial use is prohibited without express permission.
The camocreations.com logo, brand, or trademark cannot be used without explicit authorization.
Linking to this Website:
You’re welcome to link to camoinnovations.com under non-commercial, fair, and legal conditions that don’t exploit or damage our reputation. No link should imply approval or endorsement by camoinnovations.com if not explicitly granted.
Our Website must not be framed on any other site without our permission.
Complaints or Queries:
If issues arise, contact our Customer Care team:
Email: info@camoinnovations.com
Post: 33 Queen Street, Wolverhampton, England, WV1 3AP
Legal Provisions:
We reserve the right to modify, remove, or alter our services and/or the Website, including these Terms and Conditions, at any time. Our interactions and these terms are subject to English law and the exclusive jurisdiction of English courts.